Statement of Non-Authenticity

If you find that you have purchased a fake Gucci item and need a letter for an Ebay, Paypal, or credit card claim, Castira can provide one for you. At this time, we do require in-person inspection for written statements for Ebay or Paypal claims. The prices shown include the cost of return shipping within the US only.

If you need an authentication letter, please select one of the options above. For items that are inspected in-person, letters will be sent to you by email 24-48 hours after receiving your item for examination. For letters based on photo authentication, you will receive the letter in 7 days. Please contact us for priority or express options if you need the letter before 7 days.

After payment is made, you will receive an email that you will need to reply to requesting additional information and containing further instructions for mailing your item to us (for in-person inspections).